Spend RM200 in your first order and you can upgrade your account status to VIP member
You can:
      (I) Order a total amount of RM200 net in our Shopee Shop (after any Shopee discount & vouchers), screenshot your order and WhatsApp to us.
      (II) Order with us via WhatsApp
      (III) Order on our official website
**Enjoy free shipping for order RM100 and above (only for orders via WhatsApp and on our official website).

1. Using the methods above to place the first order of RM200 or above, 3 days after receiving the parcels your account will be upgraded to VIP account. (If you placed order in Shopee please screenshot for us to notify us about your order)
2. When you are upgraded to VIP status, you will receive an email to set your password, then you will be able to log in as a VIP on our website.
3. You can start purchasing using VIP wholesale price in the next order!

1. Bulk discounts available! The more you buy, the better the discount!
2. Enjoy Member Day! The 15th of each month is our VIP Member Day with different vouchers, promotions, free gifts, events, and more!
3. Priority for your order! More stock is available on the website for VIPs, so you can order without worrying.
4. Get the latest news first! Be the first to know about new stock arrivals, updates, and promotions. Early bird gets the worm!
5. Join our special events exclusively for VIPs!

1. For Peninsular Malaysia, enjoy FREE shipping for purchases over RM100. A flat rate of RM15 will be applied to orders less than RM100.
2. For Sabah, Sarawak, and Labuan orders, check the shipping fees at the checkout page. Input your postal code and the system will calculate the fees automatically based on the weight of your items.

After payment is confirmed, orders are usually shipped within 48 hours (working days). You can expect your parcels within 3-5 working days. The cut-off time is 12pm daily; orders placed after 12pm will be shipped the next day. Off days: Saturday, Sunday, and public holidays.

Currently, we do not have a physical shop as we are an online seller, so self-pickup is not available.

For urgent orders, we can arrange Lalamove for you, please contact our customer service to discuss urgent orders. The cost will be the charges according to Lalamove’s charges.

We do not have a physical shop as we are an online seller. Our warehouse ships orders from Puchong, Selangor.

No, we do not offer customization at the moment.

Please contact our customer service for information on the items you are interested in.

Our website offers various payment methods, such as online transfer, debit/credit card payment, and e-wallet payment. However, we do not support C.O.D. payment.

首先，只要在首次订单订购RM200或以上就可以升级成为我们的VIP会员。
你可以：
      (I) 在我们的Shopee店消费 RM200 （扣后任何Shopee优惠券）然后截图发到我们的WhatsAPP
      (II) 直接通过 WhatsApp 与我们下单
      (III) 在我们的官方网站下单
**只有在我们的WhatsApp和官方网站下单，购买RM100以上就西马包邮。

用以上方式订购RM200或以上后，在收到货的3天后系统就会升级您的账号成为VIP账号。（如果是在Shopee订购的截图给我们，不然我们并不知道哪个是您的订单）

1. 1. 升级成为VIP后，您将收到一个email通知您设定密码，然后就能以 VIP 账号登录我们的网站。
   2. 您下一个订单开始就可以用VIP批发价订购啦！

1. 可享受批量折扣，买得越多，折扣越多！
2. 享有会员日！每个月的 15 号是我们的 VIP 会员日，有各种优惠券、促销、免费赠品、活动等等！
3. 优先订购！网站上为 VIP 提供更多库存，因此您可以放心订购。
4. 优先获取最新消息！第一时间收到新货到通知、更新和促销活动。
5. 参加 VIP会员的各种活动

1. 对于西马，购买超过 RM100 可享受免费送货。低于 RM100 的订单将统一收取 RM15 的运费。
2. 对于沙巴、砂拉越和纳闽 (Labuan)的订单，请在结帐页面查看运费。输入您的邮政编码，系统将根据您的物品重量自动计算费用。

确认付款后，订单通常会在 48 小时内（工作日）发货。您可以在 3-5 个工作日内收到包裹。截止时间为每天中午 12 点；中午 12 点后下的订单将于第二天发货。星期六、日和公共假期将不发货。

目前我们没有实体店，我们是线上卖家，所以不提供自取服务。

对于急单，我们可以帮您按排Lalamove，请联系我们的客服讨论紧急订单。收费我们将会根据Lalamove平台的运输费用。

我们没有实体店，因为我们是在线卖家。我们从雪兰莪州蒲种发货。

不，我们目前不提供定制服务。

请联系我们的客服获取您感兴趣的商品信息。

我们的网站提供多种付款方式，例如在线转账、借记卡/信用卡付款和电子钱包付款。但是，我们不支持货到付款(C.O.D)。